Reviews
Hear from our clients
in their own words
I had the pleasure of visiting Frodsham Hearing Care for ear wax removal and impressions taken of my ears for custom sleep earplugs. From the moment I arrived I was impressed by how clean, tidy and inviting the space was. The welcoming atmosphere immediately putting me at ease. Karen was absolutely wonderful – professional, polite and bubbly, which made the experience an enjoyable one. She took the time to explain the process, ensuring I felt fully informed and comfortable. The entire process was smooth and efficient, and there was absolutely no pain or discomfort. Karen was incredibly attentive, regularly checking to make sure I was okay. I left feeling well cared-for and would highly recommend Frodsham Hearing Care for their excellent service, professionalism and attention to detail.
Amazing company, have no idea what we would do without Karen and Graham. Such a wonderful service, it’s brought our world back together with the care and patience. If anyone has a hearing problem, Frodsham Hearing Care is the company to go to. Ongoing care is a personal one, you can’t get better than that, care being the most important part. Karen and Graham totally care to get your hearing where it needs to be.
Karen and Graham provide a personal and professional hearing service. From the first assessment, when the concerns over the practical implications of the hearing loss (often underestimated), through the assiduous testing, the focus is on the individual’s concerns. Once the testing is completed there is then detailed discussion of the results, the explanation of the audiogram and the areas/frequencies where assistance is needed. Sympathetically, there is then a discussion about what can be offered in the way of amplification, the choices of types of devices e.g. “behind the ear” or “in the ear”, with trial fittings and additional options such as rechargeable capability and
Bluetooth. There is the potential for a trial period of a selected device, which allows the individual to assess over a week or a month or so the comfort and practicalities of the chosen device. After this there is a further discussion before a definitive choice is made. There is then a lengthy period of help and, if necessary, troubleshooting! A first-class service, all carried out with gentle humour.
Forever grateful for the exceptional care given to both of my grandparents by Karen and Graham. Every step of the process was explained in a way that was easy for them to understand with so much kindness, patience and empathy. Appointments are a pleasure to attend and we would absolutely recommend Frodsham Hearing Care to anyone needing to reconnect with the world around them, it’s about so much more than just hearing aids.
need help with your hearing?
If you’re experiencing hearing difficulties, we’re here to support you. From detailed hearing assessments to state-of-the-art hearing aids, we provide personalised solutions to help you hear better and live more fully. Reach out today to begin your journey to improved hearing.